Five taps on site, one live screen in the office.
Dispatch. Field engineers, dispatch and the service desk system, finally in step.
Runs on live business data, so there is no public demo. We are happy to show it on a call.
Live board
Refreshes every 20 s
Jobs today
14
On site
3
Completed
7
Riverside Dental
Ticket #4821
Customer signature
Before and after
Before
A desktop system, squinted at on a phone.
- A keyboard UI on a phone
- Times recalled at 6 pm
- Paper job sheets
- No live picture
With Dispatch
Five taps, one live board.
- Built for a thumb
- Geofenced check-in
- Signed PDF on site
- A live map for dispatch
How it works.
Plan the day
Today’s jobs, one-tap directions and one-tap contact.
Arrive
Check-in reads the location and starts the clock.
Sign off
Signature and photos become a PDF on the ticket.
Dispatch
The office watches it live and drags jobs to move them.
What it actually does.
Check-in confirms the engineer is on site and raises the time entry. No signal in a basement? It checks in anyway and records the doubt.
Signature, comment, rating and before-and-after photos, built into a PDF and uploaded to the ticket before the engineer leaves.
Every engineer pinned on one map, with jobs today, completed and on site. It refreshes itself while it hangs on the wall.
An hour-by-hour board. Drag a card and the service desk updates; approve a reschedule request and it is booked.
Private notes stay internal. Public notes email the customer and are fenced at every layer, so they never go out by accident.
Three cache layers that fall back to a live read instead of breaking, virtualised tables, and screens fetched before they are tapped.
01 / 06
One tap from arriving to being on the clock
Check-in confirms the engineer is on site and raises the time entry. No signal in a basement? It checks in anyway and records the doubt.
Under the hood.
200 m check-in radius and 20 s dispatch screen refresh.
Deployed configuration values: the check-in geofence radius and the dispatch board refresh rate.
Platform
Interface
On the phone
Integration
Something like this,
for your business.
Dispatch started as somebody describing a process that had stopped working. If that sounds familiar, that is all we need to start.
Discovery and written scope - free, and yours to keep